Online ID Verification (ID5)
If you cannot visit a solicitor's office in person, the Land Registry allows for identity verification to be carried out remotely via a video call.
This involves us completing an ID5 Form on your behalf. This service is ideal for clients living abroad or in different parts of the UK.
We conduct the video verification using WhatsApp Video for ease of use. You will need a smartphone with a good camera and internet connection.
How It Works
Unlike the in-person check, there is a strict procedure we must follow before the call takes place.
Please read the steps below carefully to ensure we can verify you without delay.
The Process
Follow these two steps to complete your verification.
Step 1: Send Documents
Before we can schedule the call, you must email the following to contact@hetts.co.uk:
- ID1 Form: Complete Section A only. Print it, sign it, scan it, and email it to us.
- ID Document: A high-quality clear scan or photo of your Passport or Photocard Driving Licence.
*We cannot proceed until we have received these copies.
Step 2: The Video Call
Once we have your documents, we will arrange a time for the video call.
- The Platform: We usually use WhatsApp Video for the call.
- Verification: You must hold your original ID up to the camera so we can verify it matches the scan and your face.
- Completion: We will then complete the ID5 form and send the certified papers to you or your conveyancer.
Arrange Remote Verification
Fill in the form below to start the process. We will reply via email to request your documents.
Address
11 Wells StreetScunthorpe
North Lincolnshire, DN15 6HW
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Monday - Friday
9:00AM - 5:15PM