Online ID Verification (ID5)

If you cannot visit a solicitor's office in person, the Land Registry allows for identity verification to be carried out remotely via a video call.

This involves us completing an ID5 Form on your behalf. This service is ideal for clients living abroad or in different parts of the UK.

We conduct the video verification using WhatsApp Video for ease of use. You will need a smartphone with a good camera and internet connection.

Fixed Fee: The cost for Remote Verification is £79.00. This must be paid immediately after the video call.

How It Works

Unlike the in-person check, there is a strict procedure we must follow before the call takes place.

Please read the steps below carefully to ensure we can verify you without delay.

The Process

Follow these two steps to complete your verification.

Step 1: Send Documents

Before we can schedule the call, you must email the following to contact@hetts.co.uk:

  • ID1 Form: Complete Section A only. Print it, sign it, scan it, and email it to us.
  • ID Document: A high-quality clear scan or photo of your Passport or Photocard Driving Licence.

*We cannot proceed until we have received these copies.

Step 2: The Video Call

Once we have your documents, we will arrange a time for the video call.

  • The Platform: We usually use WhatsApp Video for the call.
  • Verification: You must hold your original ID up to the camera so we can verify it matches the scan and your face.
  • Completion: We will then complete the ID5 form and send the certified papers to you or your conveyancer.

Arrange Remote Verification

Fill in the form below to start the process. We will reply via email to request your documents.

Address

11 Wells Street
Scunthorpe
North Lincolnshire, DN15 6HW

Open Hours

Monday - Friday

9:00AM - 5:15PM

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